Are there exclusions on redeeming points?
Yes. Exclusions include, but are not limited to, delivery fees, taxes, alcohol, postage, gift cards and gift certificates.
Is there a limit to how many points I can redeem?
There is no limit to how many points you can redeem! For every 1,000 points you earn, you’ll get a $2 reward on your next purchase of eligible products in markets where Sprouts Rewards is available.
How do I redeem points toward a purchase?
Don’t worry, we’ll do it all for you! Points will automatically be converted to a reward that will be applied to your next purchase of eligible items at a participating Sprouts Farmers Markets. Just scan your member ID barcode or enter your phone number at checkout. Points will be exchanged in 1,000-point increments of $2:
- 1,000 points = $2 reward
- 2,000 points = $4 reward
- 3,000 points = $6 reward
- 4,000 points = $8 reward
- 5,000 points = $10 reward
Why didn’t I earn points on my purchase?
You will not earn points on your purchase if you do not enter the correct phone number associated with your account or scan your barcode at checkout in stores. To confirm the phone number associated with your Sprouts account, go to “Account Settings” > “Account Info” > “Manage your account info” in the app or “Account Settings” > “Manage your account” in a browser.
Will I earn points for the purchase I made on the day I signed up?
Absolutely! If you signed up for Sprouts Rewards or logged in to your existing account to confirm your account information and accept the terms prior to your purchase, you’ll earn points.
Can I earn points for purchases I made before creating my Sprouts Rewards account?
Yes. If you would like to request credit for a purchase made prior to creating your Sprouts account and after the launch of Sprouts Rewards in your area, you may submit a claim for points for up to 72 hours after your purchase by contacting us with your point of sale ID, transaction ID, and date.
How long does it take for points to show up in my account?
Points will be available in your account within 24 hours after your purchase is complete.
Are there exclusions on earning points?
Yes. Exclusions include but are not limited to delivery fees, taxes, alcohol, postage, gift cards and gift certificates. See our terms for a full list of ineligible products.
Is there a limit to how many points I can earn?
Nope! You’ll earn points on the purchase of any eligible products in markets where Sprouts Rewards is available.
Oh no! I forgot to scan my barcode at checkout. Can I apply the purchase to my account later?
Life’s busy – we get it. Please contact us within 72 hours of your transaction and a customer care team member will be glad to assist you.
You will need to provide the receipt ID for online purchases. For in-store purchases, you will need to provide the point of sale ID, transaction ID, and date.
At this time, points will only be earned and redeemed at our Sprouts Rewards store locations including Alabama, Georgia, Tennessee, and/or Tucson, Arizona. . You will not earn points on your purchase if you do not enter the correct phone number associated with your account or scan your barcode at checkout.