What is the fee for delivery?


The delivery fee is free on your first order over $35! Future delivery fees are based on the delivery option you choose. Instacart+ members get free Fast delivery on orders $35+. For orders less than $35, Fast delivery is $7.99. Scheduled delivery (Later and Super Saver) on orders $10+ are free. Priority delivery is an additional $3. Non-Instacart+ Fast delivery is $7.99, Later is $1.99, and Super Saver is Free. Priority delivery is an additional $3. Prices may vary by location. Some promotion exclusions may apply. Limited to in-stock items. Additional terms apply.

What is the fee for curbside pickup?


If your first order is over $35, the curbside pickup fee is free!* Future pickup fees depend on the order size. There is no pickup fee for orders over $35. For orders under $35 the pickup fee is $3.99. There are no service fees charged on pickup orders. *Available in select areas. Prices may vary by location. Some promotion exclusions may apply. Limited to in-stock items. Additional terms apply.

What is a service fee?


A service fee may apply to each order fulfilled by Instacart. It covers a broad range of operating costs including shopper operations, insurance, background checks, and customer support. The service fee isn’t a tip and doesn’t go to the shopper delivering your order. Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. You can view the service fee total on every order at checkout. Changes to your order, including replacing or refunding an item, may change the service fee. You’ll see the final cost and service fee total on your digital receipt after the order is complete. Orders containing alcohol have a separate service fee.

What is the temporary authorization hold on my card?


When you place your order Instacart places a temporary authorization hold for typically 15% higher than your total order at checkout. This authorization hold is placed in case your total is higher due to special requests, added items, replacement items, or weight adjustments. After delivery, the hold will drop off, and your card will be charged for the final total. The final charge will appear within 7 business days after order completion.

How do I enter a promo code?


You may enter a promo code during checkout on shop.sprouts.com or in the mobile app under the checkout totals display.

How do I add special instructions for an item in my order?


Once you place your order and confirm your replacements, please navigate to the Order Details page. Under the Items dropdown, you will see all the items in your order and an “Add Instructions” option for each where you can write in special instructions per item.