Can I replace items after checkout?
After placing your order, you will be prompted to select replacement items if the item you want is out of stock. Replacement options include:
- Replace with best match: Your shopper will be prompted to select the best possible replacement for your item. This is the default option for when your items are not available.
- Choose replacement: To select your own replacement for an item, click the item, then “Choose replacement” to search the catalog or choose a replacement from a list of suggestions.
- Don’t replace: Click “Don’t replace” to get a refund if the item is out of stock or if you are not satisfied with the suggested replacement.
To avoid charges on your credit or debit card, replacements for EBT SNAP items must be:
- EBT SNAP-eligible
- Equal to or less than the value of the original item
If the replacement costs more, the difference will be charged to the credit or debit card you added at checkout by default. You may choose to charge more to the EBT card after adding the item.